Opportunity to Build Business Analytics

Kevin Ritelite

We love a report at Phew and were struggling with the standard SuiteCRM reports, ending up getting developers to build custom reports which were lovely, but took them away from client work.

Analytics reporting has given us the opportunity to build business analytics at will, which most importantly we trust. We have some scheduled daily for operation review, some weekly and we transpose some into management reports etc. monthly and quarterly.

The ability to within a few minutes generate business intelligence is such an amazing place to be, which is why we love analytics reporting and the team at IT Sapiens.

The biggest benefit if the ability to know “now” the fact opposed to waiting till the end of the month.

We have a complex install of SuiteCRM essentially operating as an ERP solution and the ability to build on customer modules and fields is incredible.

As our senior management team can build reports, this is reducing our cost of operating our CRM, though speed and being able to get right people to build reports, and its isn’t complex.

Its now one of the first IT cost on my budget as couldn’t live without it!

The IT Sapiens team are brilliant, very helpful and have solves issues quickly and helpfully.

Matthew Burgess
Managing Director
Phew
www.phew.org.uk

Empowering you to help others

We love the IT Sapiens Tool. Analytic Reporting is instrumental in helping our sales team increase their productivity by providing us custom, real-time key performance metrics and making these stats easily visible. IT Sapiens provides excellent technical support and always go above and beyond to answer any questions we have.

The system has been ‘live’ for one month now and we are already benefitting from the features of Analytic Reporting both for day-to- daymanagement information and, in particular, for the detailed statistical analysis of our services that is required by the organizations that provide financial support for the charity. Based on our experience of the product and your excellent customer service, we would have no hesitation in recommending Analytic Reporting to potential users.

Comprehensive tool that allows all types of advanced reports including audit tables, custom fields and combined reports. The developers offer fast and efficient support. Great tool!

Great support & implementation from the team. Graphs look beautiful!

Great support & implementation from the team. Graphs look beautiful!

Your report generator ROCKS! Wish I had found it before investing in some other rubbish!

I'm extremely excited about IT Sapiens. We've been using it for about a month and it's by far the best available reporting tool for SugarCRM. The tool is very robust and full of features. Also, the staff and support team are very helpful and are continuing to improve the tool.

Excellent work, communications and skills from developers; I appreciate all effort, commitment and work.

We have bought the latest version of IT Sapiens and it is a fantastic product for Vtiger CRM. By using this I have stopped our remote users having to send external paperwork. Would recommend IT Sapiens to any users using Vtiger CRM.