Business Performance Through Real-Time Reporting
We have used Analytic Reporting from IT Sapiens for over 3 years and have come to rely on it daily. This tool transformed the way we manage business performance through its real-time reporting built on top of our SuiteCRM application. Previously we were struggling to download data and import into Excel-based reports and dashboards - a time-consuming and error-prone approach. Consequently our analysis of business performance was restricted to monthly updates and infrequent ad-hoc queries.
The tool was implemented quickly and we were up and running with our first meaningful reports within days.
Since implementing AR we have enacted the following:
- dashboards containing meaningful snapshots of KPI's that provide an update on operational results at a glance for our leadership team
- more specific operational team reports enabling smaller business units and individuals to monitor their achievements against target
- exception reports which highlight potential problems for action before they become more serious issues or missed opportunities
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